Hailing from Sheffield, England for well over 25 years, Darren has worked in diverse areas of tourism in the UK, Africa, Asia and Cape York in Australia. Darren identified the need for an inclusive training culture in the industry, which led to him creating a Registered Training Organisation to deliver nationally recognised accredited qualifications including Certificate III and IV Tourism, Travel and Tourism and Holiday Parks and Resorts.
Acknowledging his passion for training and the industry, Darren was elected as a board member for Caravan Parks Association of Qld (CPAQ) and onto the training committee for the national industry body, CRVA. Darren was also elected as State President of the CPAQ in 2016.
In 2018, Darren partnered with Belgravia Leisure to launch BelgraviaPRO, and as General Manager, leads this tourist park management provider in managing tourist parks across Australia..
Alexia has over 20 years’ experience in facilities management in the aquatic, sport and recreation industries. A board member of Aquatics Recreation Victoria (ARV) for more than a decade, and three years as a board member of the Australian Leisure Facilities Association (ALFA), Alexia is a highly respected expert in asset management, contract compliance and business improvement. Alexia is passionate about delivering exceptional customer experiences from thriving community hubs in the areas in which we work.
With specialist expertise in administration and accreditation, Natalie has extensive experience in developing new tourist parks and long-term management of existing parks. Natalie and her family owned and operated BIG4 Port Douglas Glengarry Holiday Park for over 20 years, laying her foundations in quality control, policy and procedure development, and accreditation. Natalie and her strong understanding of the VET landscape played a key role in aligning BelgraviaPRO to the strict standards of a Registered Training Organisation, ensuring the business’s training products were not only compliant, but industry leading.
Cameron & Louise Sterling
Cameron and Louise, although relatively new to the caravan park industry completed a course with us early 2016 and have been working at BIG4 Toowoomba since then. Working together as a couple Cameron and Louise also have a solid management background and will be a great asset for PRO and for the parks, councils and owners we work with.
Richard completed one of our courses in November 2015 and has been working on the coal face with us at the Eurobodalla Shire Campgrounds and also BIG4 Batemans Bay Beach Resort. Richard brings a host of management experience with him and good humour too.
Mikaela is currently studying a postgraduate degree in Psychology, whilst working part time with PRO Management in the role of Administrative Assistant. Based in Brisbane, Mikaela’s role involves working within the social media space, as well as handling website and email software.
Based at BIG4 Toowoomba Garden City Holiday Park, Emily assists PRO Management on a casual basis at the training courses and trade shows. Emily has recently completed her TAE, and is a friendly face you might recognise from the PRO Management stand at the trade shows.